Joola Chen Weixing Joola

Speedy Delivery and Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL, and other leading international carriers, we are able to offer a variety shipping options. Our warehouse personnel will pack all goods to our exacting requirements. Before shipping, your goods will be carefully inspected and secured. We ship to thousands clients every day in a variety of countries. The fact that we're determined to become the largest online retailer in the world is evident. Both Europe and the USA have warehouses and distribution centres.

Note: Orders with more than one item will be assigned a distinct processing time dependent on the particular item.

We will thoroughly inspect all items ordered before shipping. The majority of orders are shipped within 48-hours. Expected delivery time is between 3 and 7 days.

Returns

We do not control the inventory in our warehouse and factory. The actual stock levels can fluctuate at any time. It's possible that you may not receive your order once it has been placed.

Our policy is valid for 30 days. If you don't receive the product within 30 days, we are not able to provide the option of a refund or exchange.

Your item should be in the original packaging and be unused. It must also be returned in the original packaging.